It was a great internal brain storming session to collect questions for your new customer feedback survey.
And, over the last few days you’ve wordsmithed away and now you’re finally with the final result.
Soon you’ll be loading them up into SurveyMonkey and emailing the feedback invitations.
But, if you don’t want your survey to bomb, make sure you run it through these seven TRACER customer feedback survey attributes before you hit ‘send’.
The ideas are simple but very important to ensure that your survey is going to be efficient, effective and actionable. [Read more…]