Normally our Customer Feedback Masterclasses are only for people who have purchased one of our products so this is great value.
Sign up now and receive these 4 great reports, including over 50 pages of customer feedback tips that you can use to improve your business.
The 10 Big Mistakes Small Business Make When Running Customer Surveys
If you want to build your business long term you must listen to and act on customer feedback.
The problem is that not all customer surveys are good customer surveys. This 18 page report outlines the mistakes that small business make and how to avoid them.
Email Subject Lines that Drive Customer Feedback Survey Responses
There is lots research into what drives email open rates and you can leverage that data to maximize the open rates of your client surveys.
These are the email subject lines that drive customer feedback survey responses.
The Perfect Customer Feedback Survey Invitation
The invite doesn’t have to be long and complex, in fact it should be short and to the point but it must include the right information.
Grab this report to discover the perfect customer feedback survey invite.
Introduction to Net Promoter Score®
Maybe you’ve heard of Net Promoter Score. We talk to lots of people about Net Promoter Score and there are many mis-conceptions about it. So we put together this brief introduction to answer the questions we hear most often.
Free Small Business Customer Feedback Resources!
Sign up now and receive our small business Customer Feedback Megapack with 4 great reports and over 50 pages of actionable advice.