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The Customer Survey Question Sourcebook makes writing your customer satisfaction survey as easy as “Pick and Mix”.
Through an extensive template list of sample questions we make it easy to write your survey quickly and efficiently.
We’ve been running customer surveys for more than 10 years so we know what works and what doesn’t work.
Included in the sourcebook:
- 149 customer survey questions
- Rating scale.
- Rating scale wording
- Using “Construct Specific Response Options”
- Which rating scale to use
- Which order to put the rating scale in.
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